March 4, 2024


Its no surprise that customer of many businesses are on their mobile devices a lot, so that given they expect your business to be mobile friendly as well as accessible. The folks at MarketingSherpa did some studies on that and report:

Millennials are mobile, and they now want to engage with your business where they spend their time: on social media. Businesses must be prepared to respond to these consumers in a useful and timely manner on these platforms. (You can even get a badge for responsiveness on Facebook!) (MarketingSherpa)